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Toolbar is missing in comment section for a single project

himani February 23, 2022

when I'm trying to add a comment in that project no toolbar is showing above 

can anybody please help here 

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2022

Hi @himani ,

are you sure that you have grants to do that? Please, check "Add Comment" permission for your project in the related permission scheme (if project is a company managed). Otherwise, if project is a team-managed one, please check project access type (private, limited, public) and verify that your user can comment.

Hope this helps,

Fabio

himani February 24, 2022

yes I have the access to that project 

even admin is not able to see the toolbar in the comment section 

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2022

Please could you check the Permission Scheme? Even the administrators could not be able to add comment if they are not in the related permission scheme.

himani February 24, 2022

we can add comments but we can't do any formatting to that text
Also, we can't attach link and add image anything in the comment section as no toolbar is there

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2022

Please could you share the screenshot?

himani February 24, 2022

please refer to thisScreenshot 2022-02-24 at 2.07.11 PM.png

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2022

Please, check the FIeld Configuration scheme associated to your project and verify that  Wiki Style Renderer is selected.

This should solve your issue.

Fabio

Like Deleted user likes this
himani February 24, 2022

Resolved!
thanks

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2022

please @himani mark my answer as accepted!

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