Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Too many bundled features

Gary
Gary Oct 07, 2021

So we have 52 Agents under Jira Service Management.

The vast majority of them do nothing more than work service desk tickets, but because we use advanced integrations in OpsGenie we have to pay for Premium which doubles the cost.

We're having to pay a fortune for loads of features we don't and will never use just to get a service desk. 

We COULD move to another SD product altogether, but the linking with JIRA Software makes life easier.

Service desk really needs splitting out again as it was when it was first introduced.

Comment
Watch
Like Be the first to like this
307 views

0 comments

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events