Scenario: We, as a team came up with 30 user stories at the beginning of the sprint. But as we proceeded through the sprint, about 8 tickets were thought to be unnecessary and/or irrelevant. So, I created a column "Archive/Not required" in the JIRA board. We moved these 8 tickets to "Archive/Not required".
Problem: Once the sprint was completed, these 8 tickets are being listed in backlogs.
These are the tickets that we don't have to and don't want to work on. How do I get rid of them from "Backlogs". But I don't want to delete them, in case I want to work in the later sprints.
Please suggest a solution.
Thanks in advance!
Hi @Pallavi Patnaik,
This is because you are not setting a value in the resolution field when you move tickets to that status. When there is no resolution on a ticket, Jira considers those as open issues and because of that still shows them in your backlog.
Make sure that in your workflow you set a resolution automatically or require the user to add a resolution through a transition screen.
As far as I understood "Archive/Not required" status should be of type "done" but not of type "in Progress". Current setup causes them indeed going back to backlog.
Using this article you should be able to fix your workflow:
Since March it is possible to have more than "done" status.
However please keep the following in mind:
If you’re running sprints, please map your Done statuses to the last column.
Steps 5.) + 6.) of the linked tutorial highly match your use case/scenario. Please try to adjust settings according to this guide - it should help achieving a setup just like you described and wish to have.
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events