This service project has configuration problems and may not work as expected

[Min Thant]

Hi, my project is showing like this, every time I try to edit work flow and automation. Could someone please assist on solving it? Thanks!

[Tomislav Tobijas _Koios_ · Accepted solution]

Hi @Min Thant ,

These popups usually appear when some project roles are missing particular permissions. You would need to adjust project permission scheme accordingly (as stated in the popup).

As a quick fix, you can simply click on View error details and repair the problem and you should be able to see Fix permissions button which would fix everything.
*note that you might need to be Jira admin to run that

Cheers,
Tobi

[Min Thant]

Hi @Tomislav Tobijas _Koios_ 

Thank you so much for your answer!

I don't see Fix permissions button in that popup. How do I request Jira admin access?

Best

[Tomislav Tobijas _Koios_]

@Min Thant if Jira admins have enabled admin contact form, you could maybe reach out to them by submitting that.

If not, I would suggest using internal channels such as Slack/Teams, email and such to find correct person.

[Min Thant]

@Tomislav Tobijas _Koios_  No, Jira admins haven't enabled the contact form, when I click that link, it's show like this.

I'll try using Slack to search. Do you have any recommendations for Slack groups or channels? Thanks!

[Tomislav Tobijas _Koios_]

@Min Thant the best bet would probably to first check with your team lead or manager. They probably have the info who is Jira admin at your organization.

If you would to use Slack People directory, I guess you could probably use search by title (maybe there's someone with title Jira admin or such) or by account type (owner/admin > these are Slack owners/admins) and maybe you could reach out to them to redirect you to the right person.

Cheers,
Tobi

[Cristian0791 · Accepted solution]

Hi Min,

Those errors seems related to the permission scheme.

You can edit the permission scheme: Project settings -> Access ->Project Permission-> Clink on the Gear icon from the Top Right and then Edit.

Best regards,

Cristi

[Min Thant]

Hi Cristian,

Thank you so much for your response!

But I don't see any Gear icon in my Project Permission as your guide, please kindly see in my attached photo. May I know why this is happen in my project or who can I reach out to request those access to edit?

Best

[Cristian0791]

You need to have Jira Admin role in order to perform this action.

You can reach to your Jira Admin or Site Admin.

[Min Thant]

May I know how do I check who is my Jira Admin or Site Admin?