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I have a field named Drop that I'm using in my data analysis and I use JQL to filter its values. When I want to filter the value "none", i get the error The option 'none' for field 'Drop' does not exist.
This was also reported here but the workaround found by the reporter doesn't work in my case.
Hi @Ancau_ Adelina and welcome to Community!
Can you try using the autocomplete when typing your JQL? What is suggested when you type the following:
Can you also try with the below JQL?
"Drop" is empty
Another possibility could be that the value "none" is actually "none " with a space at the end or something like that. What type of custom field is Drop? Is it a dropdown, a cascading select list, a text field?
Maybe even an Insight custom field? :)
if you can I’d check the configuration of the field. Making sure that the context of that value is actually valid for what you are searching too ..
if you can screenshot the config even better :)
Hey @Ancau_ Adelina ,
Is it actually "none" in the configuration? Cause in Jira in a lot of things when something (like a single select field) has the value "None" it's actually an empty field.
You could try "Drop" IS EMPTY and see if that works?
i'm going with my next gut feeling here, any chance you have multiple fields with the name "Drop"?
I do not know if you are still looking for an answer on this one @Ancau_ Adelina
However, it has happened to me in the past that the filter would not work when I was using (") for the value and once I change to (') it would. So might worth giving it a go like that (= 'none')