I have a field with a few values in it. I am creating a JQL query for my queue and I get the following error message.
I know the 'Get IT Help' value is there because its showing all the request types. and then I am typing the query the Get IT Help option appears.
Is this a bug or something? I've refreshed my browser just to confirm but not sure why its doing this.
Hi @Harry Bob ,
I see a couple of things there that might be at issue based on your screenshot and description of the problem. I'll take a stab at them and let me know if either of them are it.
Give those a shot. If it isn't those, might need more information to head you on the way.
Thanks for your reply.
I managed to find a workaround which works. I used the Field ID for that field.
The value of 'Get IT Help' does exist so maybe there is some bug with JIRA or something.
So below is the same screenshot with my workaround
Thanks for your help! :)
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events