The Internal comment is gray out
rodolfo_sulay
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Hello All,
By dragging and dropping the ticket from "In progress" to "Awaiting customer". The internal comment is gray out. Please help in enabling it again.
1 answer
Brant Schroeder
Community Leader 
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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