Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The Atlassian Marketplace server is not reachable Edited

When I open Manage apps I am getting below error please resolve the issue ASAP.error dashbord.PNG

2 answers

1 vote
Dirk Ronsmans Community Leader Jun 27, 2021

Hi @Anjaneyulu_k ,

This does not always mean that the marketplace is unavailable. Most likely your system admin/network engineers have blocked access from that server to the internet to avoid any (possible) security issues.

I'd suggest going to on your own machine to verify that it works.

If that is fine then open a browser on the server machine(s) and verify that you can get to it on those too. If not you'll have to contact your own network engineers to open up the firewalls

Hi @Anjaneyulu_k ,

Good day!

The Atlassian marketplace is reachable now, can you try now and check if its working for you.


Hi, Ravya

Still I am unable to reachable.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

179 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you