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Tenemos un SLA que ahora nos aparece con error ya hemos lo indicado y no se resuelve

Zayra Atenea Vargas Caballero
Zayra Atenea Vargas Caballero
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October 13, 2020

Screenshot_1.png

MODERATOR EDIT:  Translation:

We have an SLA that now appears with an error, we have already indicated it and it is not resolved

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2020

Hello Zayra,

Welcome to Atlassian Community!

I can see that the SLAs are not appearing on the Queue as per your screenshot. 

Is it happening only in the Queue?

Have you tried to edit the Queue and remove the field and add it again?

May I know if it shows normally if you open the ticket in a new tab? 

Was there any change in the SLA configuration?

Regards,
Angélica

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