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Templates with tiles on service portal

Ásta Hrönn _RdN_
Ásta Hrönn _RdN_
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January 23, 2025

 

I see that in standard  plan for jsm this template with tiles is available. But when I take a look at the template I do not understand how to create the tiles on the customer portal. Can anybody help me or direct me to good documentation, instructions. best regards Ásta

https://www.atlassian.com/software/jira/templates/customer-service-management?templateModal=com.atlassian.servicedesk%3Anext-gen-external-service-desk&tab=customer-portalTemplate with tiles.png

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Marc - Devoteam
Marc - Devoteam
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January 23, 2025

Hi @Ásta Hrönn _RdN_ 

Tiles on the customer portal are JSM project ins the system.

Each tile represents a JSM project

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