Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Template for information security / incident response

Sam Weber I'm New Here Oct 28, 2021

Hello,

On Atlassian's own security page, they state they use Jira for their own information security incident response ("How we use our own tools"). I'm curious if they have ever shared their project template, or if anyone else has a good starting template for this. 

1 answer

Hi @Sam Weber 

Firstly welcome to the Atlassian community where your peers will try to help you. 

Here are some pointers to resources produced by Atlassian that may help you. 

1. The Incident playbooks 
https://www.atlassian.com/team-playbook/examples/incident-response

2. Incident response templates

https://www.atlassian.com/incident-management/incident-communication/templates

 

3. Atlassian microsite on ITSM

https://www.atlassian.com/incident-management/itsm

 

There are some really great pointers in this content. 

 

If you have a cloud instance of Confluence there are some templates already provided for you to pick up and use. 

See this screenshot and notice the ones labelled Incident or ITSM.

Screenshot 2021-10-28 224230.png

 

Hope this helps and of course I will be interested to see what other folks recommend.

Phill

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,696 views 21 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you