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Tell us about your experience setting up JSM for business teams

Gemma Atlassian Team Aug 11, 2022

Hi everyone, I’m Gemma from the product team. 

I'd love to understand more about your experience in setting up projects for business teams (like Marketing, Finance, Legal, HR, Facilities). We’re building our understanding of the service management needs of business teams so we can improve set up.

What are the request types that are most frequently or commonly used by business teams?

What workflows do you implement for these teams? How complex are they, and do they change over time?

Please share your experiences as a comment below, or send me an email so we can organise a time for quick chat.



Product Manager, Jira Service Management


Direct email sent to you.

Best, Joseph

Like Gemma likes this
Gemma Atlassian Team Aug 23, 2022

If you have any experiences that you're willing to share, please get in touch :) 


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