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Teams and Jira integration

Robin Stemmers September 18, 2023

Hi All

I hope you have some insight on my next question.

I have my Jira and Teams integrated to a channel - works well.

But can you link a Jira ticket to a specific individual on teams.

Scenario:

I want to set up a reminder to the Reporter that an action is required from them.

So if the comment contains "We need feedback" then a message must go to that reporter via teams.

3 answers

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Move Work Forward
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September 18, 2023

Hi @Robin Stemmers 

This is not possible today. You may try to pull it off with Jira Automation.

Thanks,
Leo

Robin Stemmers September 18, 2023

Hi @Move Work Forward 

Silly question, but how?

I will definitely look into this.

Move Work Forward
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September 18, 2023

OK. After further investigation I think Jira Automation won't help, because:

- it does not support personal messages to people, like this app.

- the accounts are not mapped between Jira and Microsoft Teams, so the above is not possible at all, sorry.

We are working on the app mentioned above, I would be happy to discuss with you your setup and requirements for this.

Thanks,
Leo

Robin Stemmers September 18, 2023

Thanks @Move Work Forward 

We have a very strict budget, so the paid app won't work.

Will be happy to test and give feedback though.

Evgeny Kracko October 3, 2023

@Robin Stemmers @Move Work Forward  Hi All, I hope you can help me. Is possible to automation resent links of new tasks in Jira in Teams channel? 

@Robin Stemmers I think about same idea, but didn't find way for do it. Could you share your way for integrate Jira in Teams?? Very interesting, may be it's that I search  

Move Work Forward
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October 3, 2023

@Evgeny Kracko Pls schedule the call here to help me understand your needs -> https://calendly.com/getally/30min?back=1

Robin Stemmers October 3, 2023

Hello @Evgeny Kracko 

I am not sure I understand you correctly, but I have following the integration guide to link Jira and Teams. In this screenshot, I created a Teams Channel called Helpdesk, then linked Jira via the connections option under the channel menu. The ticket created in the channel will automatically have a link to the ticket itself.

2023-10-03 19_13_49-Helpdesk (Test and Training Channel) _ Microsoft Teams Classic.png

It will also send the updated comment from Jira when the comment is made.

2023-10-03 19_19_33-Helpdesk (Test and Training Channel) _ Microsoft Teams Classic.png

I hope this helps.

Evgeny Kracko October 19, 2023

Hello dear @Robin Stemmers 

please tell, its possible to remove\add the artifacts? image.png

Evgeny Kracko October 19, 2023

I would like to create bot which tag @certain person in comments to new Issue from Jira

Robin Stemmers October 19, 2023

Hello @Evgeny Kracko 

I never got it right to use the bot.  Got stuck on that one, 

In terms of the artifacts. I didn't move the artifacts - I didn't want to put attachments in various places.

I only wanted the link to work

Like Evgeny Kracko likes this
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Evgeny Kracko January 1, 2024

@Robin Stemmers Hello Robin,

Which apps do you use for get alerts from jira to teams? Move Work Forward for jira and advanced Microsoft Teams Jira Connector ? I got Move Work Forward for jira but problem is that advanced Microsoft Teams Jira Connector has cost but my company doesnt ready to pay now

2023-10-03 19_13_49-Helpdesk (Test and Training Channel) _ Microsoft Teams Classic.png

0 votes
Evgeny Kracko October 27, 2023

@Move Work Forward HI, zoom not very comfortable for me. how about text?

my contacts:

89376680791 (What's up)

email kracko23@mail.ru

 

What I want\try to find:

plugin for MS teams or developer .

now I have Jira Server but it not enough for me

Scenario:

  • Get Microsoft Teams notifications in chanel from Jira (ping one person from subscribers) 
  • or Use Microsoft Teams bot to act on alerts

 

Another way, I interesting in how to do and implement Microsoft Teams bot \ plugin

Move Work Forward
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October 27, 2023

Hi @Evgeny Kracko 

We only support Zoom -> https://www.moveworkforward.com/schedule-a-demo

Cheers,
Leo

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