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Tables in Jira ticket default descriptions seem to be broken


For my team's Jira board, we use default descriptions to add templates to our tickets. We use markup to add tables for ACs but recently the markup isn't formatting and is showing up as raw markup in our tickets. Did something change recently with the way default descriptions are formatted? Is there another supported way to add tables to default descriptions in tickets?


For context, I've been adding the tables by navigating from my board to Project Settings -> Issue Types -> Story -> Description -> Default description


When formatting the ticket it looks like this:

Screen Shot 2022-09-19 at 5.39.31 PM.png

In the ticket, it shows up like this:

Screen Shot 2022-09-19 at 5.43.46 PM.png

1 answer

0 votes

@Francesca Fasullo -

Please take a look at the solution provided in a previous community posting.  Pay attention on the solution for Team Managed project versus Company Managed project.

Hope this give you a solution.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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