while inserting a default text in the Description field through the System Field->Description->Context. This default text is visible when creating the Issue through Jira internally, but it is not visible when trying to create the issue through the portal.
I gave the option in the edit menu to show this Context in all the issues in all the projext, just in case I was missing something. Also the screens are covered.
Thank you for your input,
thank you for your answer.
The "Field help" inserts this information as a "footer" of the field in the Customer portal view. What I am looking for is that in will appear within the Description field as a template to be filled. Similar as many custom fields but within the Description field.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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