Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Switch off Forms in Customer Portal

I have a form included in the Customer Service Portal and I am trying to switch it off temporarily.  I went to Project Settings ---> Forms ---> Incident Form [Template] ---> Settings and toggled the switch "Request form: Customers will fill out this form when they raise a new request from the portal." to off but the form still appears in the portal.  Can anyone assist please?

1 answer

0 votes
Marc Koppelaar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 16, 2023

Hi @Rudy Hemkes 

This option should work, after you switched the option to off, did you press the save changes button in the lower right corner?

Thanks for getting back to me Marc.  I checked and the settings changes were saved.  I'll refer to Support and see if they can diagnose.

Like Marc Koppelaar likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events