Suddenly getting automated emails notifying me of issues being created

[Jonathan Hou]

I am an admin for JIRA and one Service Project that I own. Ever since I set up some automation rules for my project, i've been getting automated emails that issues were created on other projects that I've never worked on. 

I cannot find my email in any of the automation rules on those projects. How can I stop the automated emails except for the ones for my project?

[Jack Brickey · Accepted solution]

Hi Jonathan,

The most likely cause of this is that your automation is running on other projects as well. If you set this up as a global automation rule it will run on all projects. Then when issues get created in those other projects then you were getting notified of those actions because you are in a roll or group that is set up to receive notifications. I would start by looking at your automation rule to ensure that it is only associated with the project you desire.

[Jonathan Hou]

Yes this is exactly what happened, it was in the global automation rules. Thank you!