I have a query that is looking for a date. If the date is within 7 days, I need to be able to send out a notice to the custom field user.
IF "Version Release Date" <= -7d
THEN send a reminder email to "Version Product Owner" (User Picker (single user) custom field) that they need to update the record.
I have my filter query but having some issues getting the user from the issue custom field to send the subscription or another way.
If I am getting your question, Do you want to send the email notifications to the users for any particular custom field populated?
If yes, you need to pull out the data first with the help of JQL and then save the filters and add the subscription to it.
Let me know if this ans your query.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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