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Subscriptions - Custom field

We need to send out a subscription to users of a custom field. I was wondering what everyone uses to do this? 

2 answers

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 14, 2022

What exactly do you mean by "users of a custom field"?  What type of field is it, and how are people using it?

I have a query that is looking for a date. If the date is within 7 days, I need to be able to send out a notice to the custom field user. 

IF "Version Release Date" <= -7d 

THEN send a reminder email to "Version Product Owner" (User Picker (single user) custom field) that they need to update the record.

I have my filter query but having some issues getting the user from the issue custom field to send the subscription or another way.

0 votes
Rising Star
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Jun 14, 2022

Hello @gail_kay 

If I am getting your question, Do you want to send the email notifications to the users for any particular custom field populated?

If yes, you need to pull out the data first with the help of JQL and then save the filters and add the subscription to it.

Let me know if this ans your query.



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