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Stuck in invited status

Lana Kelly April 24, 2023

I invited a user this morning who has accepted the invite.  She has access to all of the projects and can post and edit issues as she needs.  However, in the directory, I can't search for her full name, only her email, and she's still listed as "invited" several hours later.  Is there a way to refresh her profile or something so that she's listed as an active member?

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2023

@Lana Kelly Did this resolve after it reindexed?

Lana Kelly August 10, 2023

It did, yes, the next day iirc. I wonder why it takes so long to show up, though.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 11, 2023

@Lana Kelly I believe that the system has to index which takes some time.

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