You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Ok, so I'm trying to remove a string from the 'summary' field via scheduled automation or manual. From the scheduled screen I can see I have issues found but then further in to query it fails. I'm hoping someone can point me in the right direction.
I assume scheduled and on issue creation would be the same?
You shouldn't need to use advance JSON for this.
Just select Summary from the "Choose fields to set" dropdown then enter this:
That should work. If you encounter any further issues, please share a screenshot of the failure in the log.
Glad that @Mark Segall suggestion helped you. Here is something that you should always use when you setup an automation rule and conduct manual testing it out prior your actual implementation (maybe you are already doing so).
Hope this also helps you.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team