Dear community,
I face the following challenge: We have a "Deal" issuetype for the sales department. As soon as a deal issue was created, a "Deal" Object in Asset is created and the link to organisations work well. (Via Asset Post Function on Create Transition)
We just want to achieve, that the status of the ticket is also displayed in the object for further work on objects in other context. Expected result (Please ignore the select list, this was just a test):
I think there could be two possibilities:
As I don't know, how to achieve this via Automation, I started to test it via option 1 (even if this is so much more work...). I selected "Set value to object" filled it out accordingly.
Now I have the problem, that on some transitions that work totally fine and on others it doesn't change the status.
I found the automation "Update Asset Object"
But this produces the following error:
Thanks in advance.
Nicole
... wanted to delete my comment, but this is not availble. please ignore
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