Dear Community,
Our customer has the following problem:
When a mail is sent from jira@"OurCompany"․atlassian․net to another "OurCustomer" mailbox, it is recognized as spoofing by a Hornet Mailsecurity Gateway and blocked.
The problem is that several users write in the name of jira@"OurCompany"․atlassian․net and these are in the "Display names" header. Because these users are created with an @"OurCustomers".com address in our Jira project as our customers, they are blocked with spoofing.
Can this problem be fixed?
Best regards
Stefan
Hi @Stefan Speck,
This community article might be worth a read on this topic. It explains how to set up a custom email address for your JSM project.
Hope this helps!
Hi @Walter Buggenhout
Thank you for your feedback.
Unfortunately the article doesn't really help me. When I navigate to Atlassian Admin, there are no settings at the top of the menu bar. Is it perhaps because the article is older and the user interface is now different?
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