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Sorting Service Management Queue by Multiple Columns

Jack Karapetian
Jack Karapetian I'm New Here Feb 18, 2021

Hello - Is it possible to sort/order items in a Jira Service Management queue by multiple fields? For example, if I want to sort by the "Job Priority" field first (highest to lowest) then by the "Created" field second (oldest to newest). Any help on this is appreciated. thanks!

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Dave Liao
Dave Liao Community Leader Feb 18, 2021

@Jack Karapetian - unfortunately it doesn't seem to be possible to do multiple sorts from the queues.

As an alternative, consider an advanced JQL search with multiple ORDER BY clauses.

Good luck!

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