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Smart value

CK
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August 15, 2023

I am trying to generate an automation email that able to collect the data from the fields in the form that has been submitted.

Can anyone please help or guide me ?1.PNG2.PNG

2 comments

Serosoft Jira Administrator August 17, 2023

Hi @CK Try these smart values: 

{{issue.reporter.displayName}} and  {{reporter.emailAddress}}

CK
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August 18, 2023

Hi, 

Thanks for the reply. Will definitely give it a try ! 

Rick Westbrock August 21, 2023

I didn't think that automation rules had access to data in forms yet. The smart values suggested by Sudhendu are for the issue fields which are distinct from the form fields as far as I am aware.

Serosoft Jira Administrator August 21, 2023

@Rick Westbrock Yes, you are right, but I thought he could use the values once the form is submitted and the issue is created. 

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