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Slack - Getting Error on Channel Integration

Eric C
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September 11, 2024

Hi, would appreciate some guidance on this.


I'm trying to integrate slack and jira service management together where I can raise tickets on slack, however, I'm getting this unknown error below which I'm not sure where I did wrong.

Screenshot 2024-09-12 at 8.53.52 AM.png

 

Interestingly, I can add my slack in Project Setting -> Slack Integration -> Connected Channels with slack without any issue

 

Appreciate if someone can give some hints on what I'm missing

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