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Skip second approval based on true or false on an issue

Ste404
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May 24, 2023

Hi there,

I am trying to come up with a smooth way to bypass a second approval step based on a value on an issue.

There is a 'Waiting for Approval' status in a workflow.  If that is approved if goes to 'L2 Approval Status'

What I would like to happen is if 'L2 Approval' on the issue is FALSE it transitions straight to Waiting for Support.

I have a transition from Waiting For Approval to Waiting for Support called L2 Bypass, just not sure if there is a Post Function I can use and where to put it to check the field on the issue to see if it goes to Approved or to L2 Bypass or I should do this via an automation rule.

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Mikael Sandberg
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May 24, 2023

The way I have done this, I have a similar use case for application access, is that I have an automation that triggers on the first approval and checks the application selected, and if it does not require second approval the automation will do the approval.

Ste404
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May 24, 2023

yep done that and works a treat...  easy as really when you see how trivial the automation is :)

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Matt Baillargeon February 5, 2024

Can you go into more details about how you completed this? I want to skip a second approval before it hits the second status where the approval is triggered.

2 votes
Brant Schroeder
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May 24, 2023

@Ste404 I agree with @Mikael Sandberg You can use an automation to make the approval based on specific criteria.  If you do not use automation then you would need an app from marketplace to accomplish this in the workflow.

0 votes
Graham Twine
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May 24, 2023

Hello Steven,

 

The 'Fast Track' on a workflow would do this if you have Scriptrunner or an automation rule can also achieve this

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