Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Sign Up Button in the Customer Portal doesnt work

IT Service
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 14, 2023

Hello Together we have a problem in our company with the ServiceDesk and namely customers can no longer register in the customer portal with their email.
When pressing the Sign Up button nothing happens and in the troubleshooting the error appears:
Failed to load resource: the server responded with a status of 400 ()
The Customer Permission Settings are set correctly and before that the whole thing worked without any problems. We are on the Jira Datecenter version 9.6.0.
The server has been restarted several times, unfortunately no improvement.
Any idea what could be the reason?

With kind regards

 

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events