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Show times in the customer portal

Flor Mejía
Flor Mejía
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November 4, 2020

Good morning community
I have a problem, I have been trying to show the estimated time or the time worked of the ticket in the customer portal (Here, photo), but I have not succeeded. Please your help, thank you very much

 

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Boyan Angelov
Boyan Angelov
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November 4, 2020

Hello,

This is not possible out of the box, you will need an app like the one we created - Advanced Portal Reports. It will allow you to show up to 5 fields on the ticket view, including time fields.

Cheers,

Boyan

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