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Show the priority name instead of its icon in the "Column View" for filter and Queue

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March 25, 2024


My client want to see the priority name instead of its icon in the column "Priority" from filter or queue view. 

Someone have a workaround to do that ?

3 answers

3 accepted

5 votes
Answer accepted
Valerie Knapp
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March 25, 2024

Hi @Augustin FRANÇOIS , welcome to the Atlassian Community and thanks for your question.

Annoyingly, you will likely need an automation for this. If you check the smart values documentation here, , you will find how to write the smart value to retrieve the name of the Priority instead of the symbol and then you would need to populate a custom field with this information, like this.


Please try this out in your environment and give us your feedback about how it goes.


2 votes
Answer accepted
Perisic Nikola
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March 25, 2024

Welcome to the community @Augustin FRANÇOIS 

Workaround here is to create a custom field that will have the multiple choices where you will add your priorities. After you are done creating the custom field add them to the screens of your project.

1 vote
Answer accepted
Hannes Obweger - JXL for Jira
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March 25, 2024

Hi @Augustin FRANÇOIS

I don't know if this problem justifies additional tooling for you, but just to put this out there: If you're open to solution from the Atlassian Marketplace, this would be easy to do in the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of advanced features, including support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Plus, you can easily view the names of your issue's priorities, like so:


As every JXL sheet is powered by either a saved filter or a JQL statement, many of our customers use sheets as an extension or alternative to both filter views and queues. Note that this just works - so there's no scripting or automation whatsoever required.

Any questions just let me know,



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