Show the priority name instead of its icon in the "Column View" for filter and Queue

[Augustin FRANÇOIS]

Hello,

My client want to see the priority name instead of its icon in the column "Priority" from filter or queue view. 

Someone have a workaround to do that ?

[Valerie Knapp · Accepted solution]

Hi @Augustin FRANÇOIS , welcome to the Atlassian Community and thanks for your question.

Annoyingly, you will likely need an automation for this. If you check the smart values documentation here, https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ , you will find how to write the smart value to retrieve the name of the Priority instead of the symbol and then you would need to populate a custom field with this information, like this.

Please try this out in your environment and give us your feedback about how it goes.

Cheers

[Nikola Perisic · Accepted solution]

Welcome to the community @Augustin FRANÇOIS 

Workaround here is to create a custom field that will have the multiple choices where you will add your priorities. After you are done creating the custom field add them to the screens of your project.

[Hannes Obweger - JXL for Jira · Accepted solution]

Hi @Augustin FRANÇOIS

I don't know if this problem justifies additional tooling for you, but just to put this out there: If you're open to solution from the Atlassian Marketplace, this would be easy to do in the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of advanced features, including support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Plus, you can easily view the names of your issue's priorities, like so:

As every JXL sheet is powered by either a saved filter or a JQL statement, many of our customers use sheets as an extension or alternative to both filter views and queues. Note that this just works - so there's no scripting or automation whatsoever required.

Any questions just let me know,

Best,

Hannes