Share unique URL to a form which has been added to a specific issue

[Jakob Kristoffersen]

Hi Jira Community,

Use case: I create a Jira issue and I add a form directly to the issue via the "Add Form" button located at the top of the issue. After I have added the form to the issue, I want someone else in my organisation to add some additional information to the issue via the form, and I want the form responses to be captured within the issue where I have added the form.

After I have added the form to the specific issue, I changed the form access to "External". However, I'm not able to find a unique URL for the form that I have added to the specific issue that I can share. Does anyone know how to do this?

Thanks,

Jakob

[Marini Marini]

Hi @Jakob Kristoffersen 

Welcome to the Atlassian Community.

Regarding your question, may I know why you need to find a unique URL for the form in order to share it? Why don't you just share the issue with the user so that they can view the form that you just added?

Thank you,

Marini

[Jakob Kristoffersen]

Hi Marini,

Thank you for your reply. The reason why I need a unique URL to the specific form attached to the specific issue rather than just sharing the issue itself is that the persons that I want to fill out the form are not Request Participants on the issue or Agents in the project. 

I hope the above makes sense.

Best regards

Jakob

[Marini Marini]

Hi @Jakob Kristoffersen 

Thank you for your reply.

In that case, I don't think it is possible in Jira Form.

Jira Form cannot stand on its own. To use the Jira Form, you must embed it within a Jira Issue or JSM's Request Type. The "External" option of the form means that the Form will be displayed in the JSM portal so that the Reporter or Request Participant will be able to fill up the Form from the portal.

I hope my answer clarifies how we use Jira Form in JSM.

Let me know if have any questions.

Regards,

Marini

[eb]

same here : need share form link to an external-partner to fill form-report, when form is already linked to an issue.

[Derek]

Were you able to figure this out? @eb 

[eb]

Thank you @Derek 

1. customer initiate TICKET

2. our agent-team mandate our "accounting-partner"

3. our external partner will fill form "work report" on the issue without add participants just share a link to fill form