Setting sun.jnu.encoding to UTF-8

Vinnie Chhabra
Contributor
August 19, 2024

Hi Atlassian COmmunity

 We are having some encoding errors when uploading attachments to Jira issues so  we are trying to set our Jira Datacenter  sun.jnu.encoding variable to UTF-8 and tried by adding the lines below to setenv.sh , but the setting doesn't seem to take place even after a restart of the app.    Any other suggestions?       Thx, Vinnie

 

JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8"

 

The variable continues to stay as "

sun.jnu.encodingANSI_X3.4-1968

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