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Set up Atlassian Cloud in Azure is grayed out

Jehona Eslais May 16, 2023

Hi,

I have a question, the certificate used for single sign-on to Atlassian Cloud is going to be on July 15, 2023. I have already done steps 1 up to 4 but on step 5 I was stuck on setting up Atlassian Cloud, I can't proceed because it was grayed out. What is the reason, why it was grayed out?

2023-05-17 06_12_10-Atlassian Cloud - Microsoft Azure.png

Here are my role and access in Azure and Atlassian.

  • Azure role assignment: Owner
  • Atlassian role: Site Admin

Thank you

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 29, 2023

@Jehona Eslais my guess is that you have missed a setup step and you need to enable the button.  It would be best to reach out to Azure support as this is something that Atlassian will not be able to help out with.  

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
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