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Set email for reporter without account
Edited
Hello,
We have a project that migrated from JIRA Server and did not allow for reporters without accounts so we have a custom field with the email of the reporter on every issue.
Two questions:
- Is there a way to set the reporter as an email of a user without an account? I know you can do this using the customer portal (see below screenshot) but I need to do this retroactively
- If so, is there a way to do this in bulk based off this custom reporter_email field?
1 answer
Hello, I think I may not have articulated my question correctly. I've inserted a screenshot below of a ticket raised from the anonymous portal for my project. What I'm looking to do is update the reporter field to be an email for a user without a customer account
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