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Set a Custom Field (Assets object) using Jira automation

Scott Bickerton March 28, 2024

We have a custom field (in this example - "Related Control") which is configured to link to a Jira Assets object, but would like to set the value in certain automations.

For example, suppose we have a Request type which always relates to a Cryptography control, we would like to set this automatically when a request is raised.

The field works fine when setting manually - it is configured to link to a particular schema, and when manually editing a ticket it is possible to select multiple values, as expected.

Screenshot 2024-03-28 at 12.01.04.png

When using automation, I can retrieve the attributes of Assets objects using AQL, and use these in further automation, but I am unable to set the custom field to the Assets object.

When using the "Edit Issue Fields" action, selecting the "Related Control" field in my example prompts for AQL:

Screenshot 2024-03-28 at 12.05.31.png

When clicking on "Validate Syntax", the following pop-up appears, regardless of the AQL entered:

Screenshot 2024-03-28 at 11.43.07.png

I have tested using multiple AQL queries, but get the same error. I am, however able to retrieve the object values using the same AQL in a "Lookup Objects" action.

I have checked the custom field configuration, and I am searching on attributes which are searchable

Screenshot 2024-03-28 at 12.11.49.png

Has anyone else experienced this issue, or have any suggestions of another method to automate the population of the custom field with the appropriate Assets object.

1 answer

1 vote
KL Foong March 31, 2024

Hi @Scott Bickerton 

The validate function has a bug Assets Automation: Validate Syntax for Object Attributes in Automation is failing 

If the AQL in a "Lookup Objects" action works fine, it can be used in Edit Issue action without validation.

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