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Service desk team member cannot assign/be assigned to issues

Lotte Pijnenburg March 20, 2023

Hi, 

I have a colleague who has the same rights (as it seems) as the rest of the team. 
He is in 'Service desk team' in our JSM project. 

But, he cannot assign or be assigned to issues (while the rest can, as should be as a Service Desk team member).
Anyone any ideas how to fix this? 
Thanks!

Gr,
Lotte

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