Service desk forms drop downs and check boxes

[Richard Morgan]

Is is possible to do something like in a service desk form? 

A selection is made from a drop down and check boxes elsewhere on the form are automatically selected.

[Fabian Lim · Accepted solution]

Hi @Richard Morgan

Out of the box this capability is not available. You may want to check the marketplace for this feature.

The one thing you can do, is set a postfunction or automation rule that based on some selections the fields get populated, but this works after the ticket is submitted.  

Regards

[Richard Morgan]

OK thank you.