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Service desk forms drop downs and check boxes

Is is possible to do something like in a service desk form? 

 

A selection is made from a drop down and check boxes elsewhere on the form are automatically selected.

1 answer

2 votes
Fabian Lim Community Leader May 05, 2022

Hi @Richard Morgan

Out of the box this capability is not available. You may want to check the marketplace for this feature.

The one thing you can do, is set a postfunction or automation rule that based on some selections the fields get populated, but this works after the ticket is submitted.  

Regards

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