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Send email only once - Automation

Willi May 17, 2023

Hello,

I want to set up an automated notification email when time was logged and the remaining hours have reached a specific value (e.g. 80h). How can I stop Jira from mailing again and again when one notification email was already sent?

Thanks for your help

Willi

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

Hi Willi

Set the value of a custom field when you run the rule - any field type and any value. But then add a check of that field with a condition at the beginning of your rule to make sure that field does not have the value (or is Empty). 

Willi May 18, 2023

Thank you John, works for me.

Like John Funk likes this
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 18, 2023

Great!

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