Hi everyone,
I would like to inform that we have enhanced the "Send email" action component in A4J (automation) to allow users to select “All customers involved” as a group to send email to. This group includes “Reporter”, “Request participants” and customers (whose organization has been added to the issue and who have subscribed to issue notification).
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Thanks,
Makarand Gomashe
Product Manager, JSM
Hi @Taranjeet Singh ,
Yes, this action has been released to all the Cloud instances.