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Hi everyone,
I would like to inform that we have enhanced the "Send email" action component in A4J (automation) to allow users to select “All customers involved” as a group to send email to. This group includes “Reporter”, “Request participants” and customers (whose organization has been added to the issue and who have subscribed to issue notification).
Read more
Thanks,
Makarand Gomashe
Product Manager, JSM
Hi @Taranjeet Singh ,
Yes, this action has been released to all the Cloud instances.