I would like to inform that we have enhanced the "Send email" action component in A4J (automation) to allow users to select “All customers involved” as a group to send email to. This group includes “Reporter”, “Request participants” and customers (whose organization has been added to the issue and who have subscribed to issue notification).
Product Manager, JSM
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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