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Security level doesn't work in JIRA automation

Amelia Davies January 29, 2022

Hi guys,

I'm a project admin for a service management project and I setup an automation to manage Security Level field.
Btw, even though security level appears on the screen,the field cant be edited. 
Please help!

1 answer

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6 votes
Answer accepted
Fabio Racobaldo _Herzum_
Community Leader
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January 29, 2022

Hi @Amelia Davies ,

welcome to the community.
Please, check that user who perform the automation is able to set that security level in your automation rule.
In order to do that, please check user through the following screen in your automation

automation.png

Hope this helps,
Fabio

Amelia Davies January 29, 2022

Thanks @Fabio Racobaldo _Herzum_ for your quick reply! 

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