Search Functionality - Global/Queues
Vijay Dadi
Rising Star 
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Dear Community,
Use Case :
I have an incident ITSM-7. When I search it in global search with just number 7, I get the results.
But when I search the same in queues, I don't get the results.
Did anyone has observed this behavior and is there any fix for the same.
Vijay
1 answer
Zoey Wang
Community Leader 
Community Leader
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Hi @Vijay Dadi
I gave it a try in my test environment. It seems to work for me and usually it should for us. You might wanna check it again by any chance?
Vijay Dadi
Rising Star
Rising Star
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