Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

ScriptRunner installed but are we using it?

I'm reviewing the apps that are installed on our various Atlassian products to make sure they are actually being used ahead of a potential migration to Cloud.

On our Service Desk instance, we have ScriptRunner installed. Clicking through the tabs shows that Jobs, Listeners, Fields, Fragments, REST Endpoints and Resources are all empty.

How can I (preferably easily) determine if the JQL Functions or the Workflows extensions are being used on this instance?



2 answers

1 vote
Tansu Akdeniz Community Leader Jan 13, 2021

Hi @Philip Colmer 

In Script Runner -> Built-in script menu, there is a "Script Registry" button which scans all custom workflow scripts within the instance. Do not forget to check it.

For JQL's, you should check all filters from "Go to Issues -> Manage Filters"

You can also identify from db (including private filters

Best regards

Thank you for suggesting "Script Registry" ... it looks like we aren't using it on the workflows.Screenshot 2021-01-13 144712.pngThank you also for suggesting the filter check.

Tansu Akdeniz Community Leader Jan 13, 2021

You are welcome. It looks like there is no active plugin usage.

0 votes

You can check in the database for JQL function usage.

select * from searchrequest where reqcontent like '%issuefunction%' 

I hope it helps.

Go to ScriptRunner | Resources | Local database connection to test this query.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

2,121 views 25 37
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you