Scheduled Automation for updating Jira User Profile

[Bekkah Crisp]

Has anyone been able to get this How to update user type attribute of an Asset objects using Automation after Import | Jira | Atlassian Documentation to work with a "schedule' trigger? 

I have it working up to the web request, and it says it is running successfully. I have tested the URL in Postman and can see that it is pulling the Account ID for the users in the log.

I added an audit log step to show what the AAIDUser was pulling for {{webResponse.body.accountID}}, and it is blank. 

I am guessing this is because my AQL query returns more than one email address and the web request isn't looping through each variable?

Any ideas on how I can use the schedule option vs the 'when created'??

[Kris Dewachter]

Hi @Bekkah Crisp ,

I have implemented this solution once. But I used the "When object created" trigger, not the scheduled trigger.

If you use the scheduled trigger, I presume you loop over each found object, an perform a API call per user object.

Best regards,

Kris

[Bekkah Crisp]

Hey Kris,

That is what I assumed also, but no luck :/ 

Thanks!

[Kris Dewachter]

Hi @Bekkah Crisp ,

I have been testing with this a bit, but unfortunately I have also not been lucky getting an automation rule to loop over an "Lookup Objects" result, and perform a webrequest for each result.

It seems to work fine when you use the "Send Email" action instead of webrequest.

So i'm also curious to see if there is a solution for this. For now, I will stick to my "Object Created" trigger.

Best regards,

Kris

[Bekkah Crisp]

Hey Kris,

I actually ended up getting it to work. For me, it ended up being an auth issue.