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Salesforce-JIRA Integration - Project Business Type

Patrisha Perez August 3, 2021

Can I post an issue to a business type project in JIRA?

Currently, I can post to a service desk type project and the guides are here, https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/

Does the JIRA have the same feature as business type? If so, can someone provide me the REST API reference for business type. If not, can I also have documentation that it is NOT yet a feature of JIRA REST API integration?

 

Hope I can get a response very soon!

Thank you!

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Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 3, 2021

Hi @Patrisha Perez

The API doc for JSM is located here (If not mistaken you work on JSM Cloud, as your question states): https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/

For Jira Cloud API, you can fine info here: https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

Now, Jira software and Jira Work Management do not have the same features, but the share certain things. What exactly is that you want to achieve? You want to create an issue to a JWM project?

Alex

Patrisha Perez August 3, 2021

Hi! The one you provided is for service desk type API. I am looking for the business type API.

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 3, 2021

@Patrisha Perez there is no specific API for Jira Work Management. You can use the one I provided in my first answer  https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/, which covers as well Jira Work Management.

But again, what exactly is that you want to achieve? You want to create an issue to a JWM project?

Patrisha Perez August 3, 2021

Yes. I want to create an issue to a Jira Work Management via REST API.

Patrisha Perez August 3, 2021

Hi Alex!

I found the document on how to post an issue in JWM.

Here's the link

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post

 

Thank you very much for your help!

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 3, 2021

Hi @Patrisha Perez kindly mark this answer as accepted, to help other people in the community.

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