Sometimes, in the issue view the SLA timers are not visible, Is there a way to see in a log file what happens?
In the detail view I see two times the waiting for customer timer?
Hi @Evert Morren ,
I think it would be best to validate your SLA configurations first.
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events