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SLA according to user

Cheers

How to assign sla depending on the user who makes the request?

 

2 answers

1 accepted

1 vote
Answer accepted

Hi @Jhael Gomez 

SLA's are based on JQL. Simply give target times for reporters. Ex; reporter = userA.

Thank You !!!!

Tansu Akdeniz Community Leader Aug 09, 2022

You are welcome!!

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