SENT to Support: Customer can not search for articles in Portal (they could last week)

janely_melin March 13, 2024

Hi!
I realized today that, Our Customers in the Customer Portal (logged In) - can no longer search for articles. What pops up are different Requests Templates (that are not in use).

I sent the Request to Support.
//J

1 answer

0 votes
janely_melin March 13, 2024

The question is handled by Jira Tech Support.
I can't delete the question from the Community
//J

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 13, 2024

Hi @janely_melin, no problem once you receive a resolution from support, kindly share it here for the benefit of everyone. Thank you!

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