Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Roles for the project

Hi there 

I was wondering is there any way to make people view the queues coming on jira service project except administrator. So they can view the queues, add comment  and votes but not able to delete the request. As with admin they would be able to delete aswell



1 answer

0 votes

@Amanpreet Singh 

You can create a custom role with all the required permissions and which doesn't have the "Delete Issues" permission.

You can then assign this role to the users as per your need.

Thanks @Deepanshu Natani 

How to create the custom role. I am not able to find anything regarding custom fields on my jira service project. 

Hi @Amanpreet Singh 

You can visit this page for details on how to add a new role :

You need to be a Jira admin to be able to add a new role.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

817 views 26 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you