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Restricting the work log upload on an issue results?

Joan_Rivero July 24, 2024

 

Is it possible to restrict the job log load on an issue result? That is, a user does not charge work hours on the ticket when it is already implemented or resolved.

 

Thank you very much for your time and support

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Adolfo Casari
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July 24, 2024
Joan_Rivero July 24, 2024

No, what I want is that when the following happens... when the ticket is in a resolved state, users cannot register work (upload work hours) in it.

Thank you very much for your help

Adolfo Casari
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 24, 2024

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