Restrict editing of an issue once it's passed thru a specific transition

[Kiranmayi Yalamanchi _eCloud Labs Inc_]

Hi,

Can we restrict editing of an issue once it's passed thru a specific transition in JSM (cloud)?

Our flow has these states

Waiting for review ----> Submitted for changes ---> Changes Approval

Once the Reporter finishes the necessary edits (while on the status Submitted for changes),
they move the ticket to 'Changes Approval'.

After this transition they shouldn't be able to edit the ticket.

--

Thanks.

[Joseph Chung Yin · Accepted solution]

@Kiranmayi Yalamanchi _eCloud Labs Inc_ -

To supplement what @Gikku suggested, you can add the properties for a specific status (steps in a WF) to lockdown issue editing functionality to users.  However, you need to essentially still allow (i.e. project administrator role members to retain the right to edit the issue), otherwise no one can edit the issues anymore.

Example setup -

Hope this helps.  If it answered your question, please click on Accept answer when you have a chance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Kiranmayi Yalamanchi _eCloud Labs Inc_]

@Joseph Chung Yin 
Perfect!! it worked! Thanks so much for your detailed explanation!
Truly appreciate the help.

[Gikku]

@Kiranmayi Yalamanchi _eCloud Labs Inc_  Use the workflow property 'jira.issue.editable' = false for the status 'Changes Approval'.

You can find the details here. 

Follow Add a workflow property to add the propert to the workflow status (not transition). 

[Kiranmayi Yalamanchi _eCloud Labs Inc_]

Thank you, @Gikku