Restrict access to users on certain request typ

GIACOMO CORADESCHI February 27, 2024

Hello,

here is my problem.

I have a Service project where I manage, potentially, some confidential information.

I would like people to open or be tagged in certain tickets and make those tickets available to the reporter, the assignee and the people with whom the ticket is either shared or that are tagged in the comments.

I need to do this only to a specific subset of request types and only in one project.

1 answer

0 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 27, 2024

Hi @GIACOMO CORADESCHI,

Welcome to Atlassian Community!

This is not possible at the moment, unless you have a separate project that the subset of users have access to. There is a suggestion to allow you to hide request types except for specific users, see JSDCLOUD-195, that you can vote on and follow. 

GIACOMO CORADESCHI February 27, 2024

How can i vote it?

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 27, 2024

You have to sign in, once you do the Vote for this issue is available.

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